Frequently Asked Questions

Computers and Network Connections

Q: How do I connect to the campus network?
A: Make sure you have Up to Date Microsoft Windows XP or higher version Operating System, updated Anti-Virus (checks for updates daily) and Anti-Spyware installed on your computer. Additionally, activate your firewall protection (Windows XP/Vista). Also, when connecting your computer in the residence hall, you will be required to download the Cisco Clean Access agent (security software). Instructions for setup of hall PCs to the campus network/Internet is provided by Student Affairs during move-in day.
Q: Can Mac and MacBook computers be connected in the resident halls?
A: Yes – however, please email Help@midway.edu to advise what the Ethernet “MAC” address is for your computer. This information is required before you can access the Internet.
Q: Is wireless Internet provided in the resident halls?
A: Wireless is not an option at this time. However, this is being investigated and will possibly an option in the future.

Telephones and Voicemail

Q: What will I need for telephone service and long distance calls?
A: Each residence hall room has one telephone connection. Local telephone service and telephone are provided. Cell phone or calling cards are required for long distance calls. Note: Pre-paid calling cards are sold in the Business Office.
Q: Does the college provide voicemail?
A: Yes. If you share a room with another student, you will share the telephone connection and voicemail with that student. Instruction sheets will be available through your Residence Assistant located on each floor.

Cable Television

Q: Is cable television provided in the residence hall rooms?
A: Yes, one cable hookup is provided in each room. Cable television services are provided by Time Warner Cable.
Q: Can I get additional channels added to my room?
A: A minimum of channels are provided to each room. Any student wishing to receive other services or extra channels should contact Time Warner Cable.